Every Shopping Dose order comes with tracking. Here is how to find it.

1. Check your dispatch email

As soon as your order leaves the warehouse, we send a dispatch email containing your tracking number and a direct tracking link. This email is sent to the address you used at checkout — if you cannot find it, please check your spam or promotions folder.

2. Check your account

If you created an account when ordering, sign in to your account and open the order to see its current status.

3. Still no tracking?

Orders are processed within 1–2 business days, so tracking is normally issued within 48 hours of ordering. If it has been longer than that, email us and we will chase it up for you.

When tracking has not updated

Tracking information can take up to 24–48 hours to show its first scan, and freight deliveries for large furniture update less frequently than parcel deliveries. If your tracking has not moved for more than 5 business days, contact us and we will investigate with the carrier.

Large furniture deliveries

Furniture and fire pits ship by freight. The carrier will call or email you directly to arrange a delivery appointment, so please make sure your phone number is correct on your order.

Contact our team

Have your order number ready (it starts with #) and we will help straight away.
Monday to Friday, 9am–5pm
Email: contact@shoppingdose.shop