DELIVERY INFORMATION

Shipping & Delivery.

Processing times, delivery windows and shipping costs explained.

Home/Shipping & Delivery

Last updated: May 10, 2026

This Shipping Policy explains how and when we send your order, what it costs, and what happens if something goes wrong along the way. It forms part of our Terms & Conditions. Questions? Contact us at contact@shoppingdose.shop or 941-265-5361, Monday–Friday, 9:00 AM – 5:00 PM ET.

Where we ship

We ship to addresses within the United States only. At this time we do not ship internationally, and we do not ship to freight forwarders. Some large or oversized items may not be available for delivery to certain remote areas; if that affects your order, we'll contact you before charging you and offer a solution.

Order processing

Most orders are processed within 1–2 business days after your order is placed. Processing means preparing, packing, and handing your order to the carrier — it is separate from the time your order then spends in transit. Business days are Monday through Friday, excluding U.S. federal holidays.

Shipping time and delivery estimates

Once your order leaves our facility, delivery typically takes 3–8 business days, depending on the item, its size, and how far it's traveling. Oversized and freight items generally take longer. Any delivery estimate is an estimate, not a guarantee, and does not account for delays outside our control such as carrier backlogs, weather, or peak-season volume. Total time to receive an order = processing time + transit time.

Shipping charges

Shipping is free on all orders within the United States. The price you see is the price you pay — there are no separate shipping charges added at checkout, and no minimum order value is required. This applies to every order, regardless of size or destination within the U.S. Any applicable sales tax is calculated separately based on your shipping address and shown at checkout before you pay.

Tracking your order

Once your order ships, we'll email you a shipping confirmation that includes a tracking number and a link to follow your package. Please allow up to 24–48 hours after you receive the email for tracking to show its first update. If your order ships in more than one package, you may receive more than one tracking number.

Delivery delays

Once a package is in transit, delivery is in the carrier's hands. Occasionally, delays happen for reasons outside our reasonable control, including carrier delays, weather and events, and peak periods such as holidays. We can't guarantee against these, but we will always help — contact us and we'll check the status and follow up with the carrier where possible.

Address accuracy — your responsibility

Please double-check your shipping address before completing your order. You are responsible for providing a complete and accurate delivery address. If you notice a mistake, contact us immediately — if your order hasn't shipped, we'll correct it. If an order is delayed, returned, or lost because of an incorrect address you provided, we're not responsible for the delay or any re-shipping cost, though we'll do our best to help. Re-shipping may involve an additional charge in that situation.

Failed delivery attempts

Some deliveries may require someone to be present, or may be left according to the carrier's standard practice for your area. If a delivery attempt is unsuccessful, the carrier will usually attempt again or leave pickup instructions. Please follow them promptly, as packages held too long may be returned to us. If a package is returned after failed attempts, we'll contact you to arrange re-shipment or a refund; a re-shipping charge may apply where the failed delivery was not our fault.

Refused deliveries

If you refuse delivery of an order (other than because it arrived damaged), the package will be returned to us and we'll issue a refund for the returned items once we receive it. A refused delivery is treated as a return under our Return & Refund Policy. If an item arrives damaged, don't treat it as a standard refusal — follow the damaged-package steps below.

Lost packages

If tracking shows your package as delivered but you can't find it, please check around your property and with household members or neighbors, and allow up to 48 hours. If it still hasn't turned up, contact us. If a package is genuinely lost, we'll open an inquiry with the carrier and work with you toward a replacement or refund. We won't leave you out of pocket for an order you never received.

Damaged packages

If your order arrives damaged, keep the packaging and take photos of both the item and the box, then contact us within a reasonable time of delivery — ideally within 7 days — at contact@shoppingdose.shop with your order number and the photos. We'll arrange a replacement or a full refund for the affected item at no cost to you, including any return shipping.

Large and oversized items

Some products are big, heavy, or shipped in multiple boxes. For these, processing and transit times are usually longer, delivery may be made by a freight carrier, and you may be asked to be present to receive and inspect the delivery. Where a product ships by freight, the details will be noted on the product page or shared with you after you order.

Freight deliveries

Freight delivery applies to certain large or heavy items. The carrier will typically contact you to schedule a delivery appointment; delivery is usually curbside and does not include bringing the item indoors or assembling it unless stated; someone 18 or older should be present to receive and sign; and please inspect the item before signing. If you see damage, note it on the delivery paperwork and contact us right away with photos.

Multiple and split shipments

If your order contains several items, they may not all ship together or arrive at the same time. You may receive separate tracking numbers, packages may arrive on different days, and you'll never be charged extra for a split shipment — free shipping applies to your whole order regardless of how many packages it takes.

How to reach us

Shopping Dose LLC
Email: contact@shoppingdose.shop
Phone: 941-265-5361
Hours: Monday–Friday, 9:00 AM – 5:00 PM ET
Business address: 7901 4th St N, Ste 20882, St. Petersburg, FL 33702

We reply to every message within one business day. Please include your order number and, for anything delivery-related, your tracking number.